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Gökevler Mahallesi, 2331 Sokak, PASİAD Sanayi Sitesi Kapı No.: 1-D
Esenyurt, 34522 İstanbul / TÜRKİYE
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Frequently Asked Questions About Orders, Distribution & Partnership
Here you can find answers to common questions regarding purchasing, distribution, professional partnership and communication with FelixFiller®.
For product availability, training requests, documentation, or distributor applications, please use the contact form or reach us through our official contact channels below.
FelixFiller® products are available only to:
- Licensed medical doctors and medical aesthetic professionals
- Authorized clinics and hospitals
- Official distributors approved by the manufacturer
For partnership or distribution inquiries, please contact us via the form on this page or through the official email addresses listed in the Contact section. Our team will review your request and respond with further details.
Yes. FelixFiller® may be supported with professional training, workshops or educational materials depending on the region. Please contact us with your clinic details to learn about available training options.
You can request official documentation such as Instructions for Use, safety information and certificates through our contact form or by emailing our support team. Please indicate your clinic name, country and professional role.
FelixFiller® does not provide direct medical consultation to patients. All treatment-related questions should be discussed with the patient’s own licensed medical practitioner.
We aim to respond to professional inquiries as soon as possible, typically within a few business days, depending on the volume of requests and time zone.
Availability may differ by country and local regulation. Please contact us with your location and we will inform you about distribution status and local partners, if available.
Any suspected adverse event, product quality issue or complaint should be reported immediately through the contact form or official email addresses. Please include detailed information about the product, batch number, treatment area and clinical situation so that our team can follow up appropriately.